Frequently Asked Questions

You can book by calling +91 94864 44307, messaging us on WhatsApp, or by using the Book buttons on this website. Provide pickup/drop locations, date & time, and vehicle type.

Free cancellation for local bookings is available if done at least 6 hours before pickup. For outstation trips cancel at least 12 hours in advance for free cancellation. Short notice cancellations may attract a fee — see our Cancellation & Refund Policy for full details.

We accept cash and UPI payments. For advanced or online bookings we can accept payment via partnered gateways — please confirm payment options at the time of booking. Receipts are available on request.

Yes — all drivers are licensed and undergo identity checks. Drivers follow safety protocols and vehicle checks are performed regularly. Please wear seat belts where available.

Small to medium luggage is usually fine. For large items (furniture, excessive baggage) please inform us at booking so we can assign an appropriate vehicle. Additional charges may apply.

Yes — we provide airport pickup and drop services. We monitor flight status for delays and will adjust pickup times accordingly. Book in advance for guaranteed availability.

Our booking line and WhatsApp are monitored round-the-clock. Availability of vehicles may vary by time and demand — please call to confirm late-night or early-morning trips.

Yes — we offer outstation and multi-day packages with daily minimum kilometers and driver bata. Contact us for custom quotes based on route and duration.

Minor changes (time or pickup point) are usually possible if you inform us in advance. For significant changes—route or vehicle type—please contact us and we will confirm availability and any fare adjustments.

For complaints or feedback, message us on WhatsApp or email valarmathitaxi@gmail.com with booking details. We will investigate and respond within 3–5 business days.